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CompaniesBigCommerceIncidents

BigCommerce: Search Issues

MinorStatus: resolvedStarted Resolved (2.9 h)1 updatestatus.bigcommerce.com (opens in new tab)

Timeline of updates

  1. resolved

    Beginning 8:00 UTC BigCommerce engineers began monitoring a backlog of indexing requests. Action was taken and the queue of requests has been completely drained as of 20:55 UTC. Services now have been fully restored.

From BigCommerce’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.

Archive proof

Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert.

How the archive is checked, and what it cannot prove.

This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.

Impact, status and times are the vendor’s own, as last archived. View on status.bigcommerce.com (opens in new tab).

Cite this

Status incident (vendor impact label: minor) posted by BigCommerce, started 2023-02-08 17:09 UTC, resolved after 2.9 h, 1 update(s).

Title
Search Issues
Vendor
BigCommerce
Date
URL
https://rewindex.com/company/bigcommerce/incidents/01q7xw0d8rs3

BigCommerce profileRecent BigCommerce incidentsAll outages on February 8, 2023BigCommerce in February 2023MarkdownJSON