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BigCommerce change history: Inaccurate product stock on category pages

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9Major incident
When (UTC)ChangeKind
Major incident: Inaccurate product stock on category pages
BigCommerce reported a major Storefront incident in which products incorrectly appeared as "out of stock" on category pages, potentially misleading shoppers about availability. It started at 2026-09-23 20:16 UTC and was resolved at 2026-09-23 23:14 UTC, lasting 2 h 57 min; no cause or fix was stated.
Major incident