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CompaniesBigCommerceMonthly reportsJuly 2025

BigCommerce in July 2025: incidents, uptime and changes

5incidents posted
2labelled major or critical
99.72%free of major/critical
99.46%free of any incident
0price changes
0notable page changes

Vendor-reported outage time 2 h 3 min, incident time 4 h 1 min. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.

By vendor label: Major 2 · Minor 1 · No impact listed 2

Major and critical incidents 2

IncidentImpactStartedDurationStatusDay
Inventory export and import stuck on intialisationMajor1.2 hresolved07-03
Storefront Availability IssuesMajor50 minresolved07-18

Other incidents 3

IncidentImpactStartedDurationStatusDay
B2B Checkout IssueNo impact listed15 minresolved07-01
Elevated Response TimesMinor2.0 hresolved07-08
Page Builder Repeatedly Logging Out Active UsersNo impact listed2.1 hresolved07-11

Cite this

BigCommerce posted 5 status incidents in July 2025 (2 major or critical); 0 price changes and 0 notable page changes observed.

Title
BigCommerce in July 2025
Vendor
BigCommerce
Date
URL
https://rewindex.com/company/bigcommerce/2025/07

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