# BigCommerce in July 2025: incidents, uptime and changes

> BigCommerce in July 2025: 5 incidents on its status page (2 major or critical), 99.72% free of major or critical incidents (vendor-reported). From Rewindex’s archive of BigCommerce’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/bigcommerce/2025/07
Last updated: 2025-08-01T00:00:00Z

- Incidents posted: 5 (major/critical: 2) · Maintenance: 0
- By vendor impact label: major 2, minor 1, none 2
- Uptime (vendor-reported): 99.72% free of major/critical incidents, 99.46% free of any incident; outage time 2 h 3 min, incident time 4 h 1 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [June 2025](https://rewindex.com/company/bigcommerce/2025/06.md) · Next: [August 2025](https://rewindex.com/company/bigcommerce/2025/08.md) · [All months](https://rewindex.com/company/bigcommerce/reports.md) · [BigCommerce](https://rewindex.com/company/bigcommerce.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Inventory export and import stuck on intialisation](https://rewindex.com/company/bigcommerce/incidents/f8hm2nj4gtdh.md) | major | 2025-07-03 15:03 UTC | 2025-07-03 16:16 UTC | 1.2 h | resolved |
| [Storefront Availability Issues](https://rewindex.com/company/bigcommerce/incidents/gvz87g8m5vn4.md) | major | 2025-07-18 20:51 UTC | 2025-07-18 21:41 UTC | 50 min | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [B2B Checkout Issue](https://rewindex.com/company/bigcommerce/incidents/h8c24npd4v3s.md) | none | 2025-07-01 18:44 UTC | 2025-07-01 18:59 UTC | 15 min | resolved |
| [Inventory export and import stuck on intialisation](https://rewindex.com/company/bigcommerce/incidents/f8hm2nj4gtdh.md) | major | 2025-07-03 15:03 UTC | 2025-07-03 16:16 UTC | 1.2 h | resolved |
| [Elevated Response Times](https://rewindex.com/company/bigcommerce/incidents/ps0146m8hnzb.md) | minor | 2025-07-08 01:21 UTC | 2025-07-08 03:19 UTC | 2.0 h | resolved |
| [Page Builder Repeatedly Logging Out Active Users](https://rewindex.com/company/bigcommerce/incidents/tchlk4lbq8m2.md) | none | 2025-07-11 12:06 UTC | 2025-07-11 14:11 UTC | 2.1 h | resolved |
| [Storefront Availability Issues](https://rewindex.com/company/bigcommerce/incidents/gvz87g8m5vn4.md) | major | 2025-07-18 20:51 UTC | 2025-07-18 21:41 UTC | 50 min | resolved |

## Cite this

BigCommerce posted 5 status incidents in July 2025 (2 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/bigcommerce/2025/07
- Citation: BigCommerce, “BigCommerce in July 2025” (2025-07-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/bigcommerce/2025/07 (CC BY 4.0).
- Markdown link: `[BigCommerce: BigCommerce in July 2025 (2025-07-01)](https://rewindex.com/company/bigcommerce/2025/07)`


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Canonical: https://rewindex.com/company/bigcommerce/2025/07 · Markdown: https://rewindex.com/company/bigcommerce/2025/07.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T14:10:21.082Z