CompaniesBigCommerceMonthly reportsMarch 2018
BigCommerce in March 2018: incidents, uptime and changes
9incidents posted
0labelled major or critical
100%free of major/critical
98.70%free of any incident
0price changes
0notable page changes
Vendor-reported outage time 0 min, incident time 9 h 37 min. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.
By vendor label: Minor 5 · No impact listed 4
Incidents 9
| Incident | Impact | Started | Duration | Status | Day |
|---|---|---|---|---|---|
| Analytics down for emergency maintenance | No impact listed | 58 min | resolved | 03-01 | |
| Slow response times | Minor | 3.0 h | resolved | 03-05 | |
| Availability issue with store Control Panels and API | Minor | 3.0 h | resolved | 03-05 | |
| Subset of Installed Apps No Longer Showing in Control Panels | No impact listed | 1.0 h | resolved | 03-06 | |
| Payeezy payment gateway is down | Minor | 1.4 h | resolved | 03-07 | |
| Blog settings missing for subset of stores | No impact listed | 10 h | resolved | 03-09 | |
| Availability issues with BigCommerce stores in a single datacenter | Minor | 5 min | resolved | 03-14 | |
| Unable to update store subscriptions and payment methods | Minor | 2.2 h | resolved | 03-14 | |
| Slow response times | No impact listed | 33 min | resolved | 03-29 |
Cite this
BigCommerce posted 9 status incidents in March 2018 (0 major or critical); 0 price changes and 0 notable page changes observed.
- Title
- BigCommerce in March 2018
- Vendor
- BigCommerce
- Date
- URL
- https://rewindex.com/company/bigcommerce/2018/03