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CompaniesBigCommerceMonthly reportsJuly 2017

BigCommerce in July 2017: incidents, uptime and changes

8incidents posted
0labelled major or critical
100%free of major/critical
99.33%free of any incident
0price changes
0notable page changes

Vendor-reported outage time 0 min, incident time 4 h 57 min. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.

By vendor label: Minor 7 · No impact listed 1

Incidents 8

IncidentImpactStartedDurationStatusDay
Availability issues with BigCommerce storesMinor49 minresolved07-06
Availability issues with BigCommerce stores loading assets.Minor19 minresolved07-06
Brief network glitches in a single data centerMinor1.5 hresolved07-07
api.bigcommerce.com: Degraded PerformanceMinor12 minresolved07-07
Slow response timesMinor15 minresolved07-11
Slow response timesMinor46 minresolved07-12
Availability Issues with BigCommerce Developer DocumentationNo impact listed59 minresolved07-14
Issues with editing email and DNS records in store Control PanelsMinor1.1 hresolved07-20

Maintenance 1

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BigCommerce posted 8 status incidents in July 2017 (0 major or critical); 0 price changes and 0 notable page changes observed.

Title
BigCommerce in July 2017
Vendor
BigCommerce
Date
URL
https://rewindex.com/company/bigcommerce/2017/07

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