# BigCommerce in July 2017: incidents, uptime and changes

> BigCommerce in July 2017: 8 incidents on its status page (0 major or critical), 100% free of major or critical incidents (vendor-reported). From Rewindex’s archive of BigCommerce’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/bigcommerce/2017/07
Last updated: 2017-08-01T00:00:00Z

- Incidents posted: 8 (major/critical: 0) · Maintenance: 1
- By vendor impact label: minor 7, none 1
- Uptime (vendor-reported): 100% free of major/critical incidents, 99.33% free of any incident; outage time 0 min, incident time 4 h 57 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [June 2017](https://rewindex.com/company/bigcommerce/2017/06.md) · Next: [August 2017](https://rewindex.com/company/bigcommerce/2017/08.md) · [All months](https://rewindex.com/company/bigcommerce/reports.md) · [BigCommerce](https://rewindex.com/company/bigcommerce.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Availability issues with BigCommerce stores](https://rewindex.com/company/bigcommerce/incidents/1dngd47blsn4.md) | minor | 2017-07-06 16:17 UTC | 2017-07-06 17:06 UTC | 49 min | resolved |
| [Availability issues with BigCommerce stores loading assets.](https://rewindex.com/company/bigcommerce/incidents/ggjnyq70tjr8.md) | minor | 2017-07-06 23:54 UTC | 2017-07-07 00:13 UTC | 19 min | resolved |
| [Brief network glitches in a single data center](https://rewindex.com/company/bigcommerce/incidents/z0gjtb5g1jm1.md) | minor | 2017-07-07 08:56 UTC | 2017-07-07 10:27 UTC | 1.5 h | resolved |
| [api.bigcommerce.com: Degraded Performance](https://rewindex.com/company/bigcommerce/incidents/9cbr5yt99s7m.md) | minor | 2017-07-07 16:08 UTC | 2017-07-07 16:20 UTC | 12 min | resolved |
| [Slow response times](https://rewindex.com/company/bigcommerce/incidents/4qj4py4k3rv2.md) | minor | 2017-07-11 18:54 UTC | 2017-07-11 19:09 UTC | 15 min | resolved |
| [Slow response times](https://rewindex.com/company/bigcommerce/incidents/wlzh5t1jv5q8.md) | minor | 2017-07-12 20:29 UTC | 2017-07-12 21:15 UTC | 46 min | resolved |
| [Availability Issues with BigCommerce Developer Documentation](https://rewindex.com/company/bigcommerce/incidents/fjc3g84r4whg.md) | none | 2017-07-14 18:35 UTC | 2017-07-14 19:34 UTC | 59 min | resolved |
| [Issues with editing email and DNS records in store Control Panels](https://rewindex.com/company/bigcommerce/incidents/jtz49dvb8rcs.md) | minor | 2017-07-20 07:41 UTC | 2017-07-20 08:46 UTC | 1.1 h | resolved |

## Maintenance

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [\[Scheduled\] Unplanned Maintenance - POP3, IMAP and SMTP Email Access](https://rewindex.com/company/bigcommerce/incidents/d101q6jvdrxr.md) | maintenance | 2017-07-20 22:30 UTC | 2017-07-20 22:46 UTC | 16 min | resolved |

## Cite this

BigCommerce posted 8 status incidents in July 2017 (0 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/bigcommerce/2017/07
- Citation: BigCommerce, “BigCommerce in July 2017” (2017-07-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/bigcommerce/2017/07 (CC BY 4.0).
- Markdown link: `[BigCommerce: BigCommerce in July 2017 (2017-07-01)](https://rewindex.com/company/bigcommerce/2017/07)`


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Canonical: https://rewindex.com/company/bigcommerce/2017/07 · Markdown: https://rewindex.com/company/bigcommerce/2017/07.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T14:47:26.722Z