rewindex

CompaniesBandwidthIncidents

Bandwidth: Inbound Messaging - Verizon & T-Mobile

MinorStatus: postmortemeditedStarted Resolved (2.1 h)3 updatesstatus.bandwidth.com (opens in new tab)

Affected components: MMS Messaging - MM4SMS Messaging - SMPP

Timeline of updates

  1. investigating

    Bandwidth teams are investigating an inbound messaging incident from Verizon and T-Mobile. These messages may not reach a Bandwidth subscriber due to an off network vendor incident.

  2. resolved

    This incident has been resolved.

  3. postmortem

    Bandwidth has concluded its investigation of this issue and determined that between 17:51 UTC on October 20 and 18:03 UTC on October 22, inbound SMS and MMS messages from T-Mobile and Verizon were not delivered to a limited set of Bandwidth telephone numbers.
    Due to the limited scope of impact, Bandwidth is closing this incident and this will be the extent of the information we will provide for this issue. If you have any questions, please contact us through the Bandwidth support portal.
    We are grateful you have entrusted Bandwidth as your communication partner and we are sorry if this issue resulted in any disruption to your services.

Changes Rewindex caught on this incident

Archive proof

Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert. That proves these records existed by then and have not been changed since, by anyone, Rewindex included.

How the archive is checked, and what it cannot prove.

Impact, status and times are the vendor’s own, as last archived. View on status.bandwidth.com (opens in new tab).

Cite this

Status incident (vendor impact label: minor) posted by Bandwidth, started 2026-10-22 18:31 UTC, resolved after 2.1 h, 3 update(s); edited after publishing.

Title
Inbound Messaging - Verizon & T-Mobile
Vendor
Bandwidth
Date
URL
https://rewindex.com/company/bandwidth/incidents/hfdy010623fv

Bandwidth profileRecent Bandwidth incidentsAll outages on October 22, 2026Bandwidth in October 2026MarkdownJSON