# Bandwidth: Inbound Messaging - Verizon & T-Mobile

> Bandwidth status incident “Inbound Messaging - Verizon & T-Mobile” on 2026-10-22: impact minor (vendor’s label), 2.1 h, 3 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/bandwidth/incidents/hfdy010623fv
Last updated: 2026-10-23T10:43:51Z

- Impact (vendor’s label): minor
- Status: postmortem · edited after publishing
- Started: 2026-10-22 18:31 UTC · Resolved: 2026-10-22 20:40 UTC · Duration: 2.1 h
- Updates: 3 · Affected components: MMS Messaging - MM4, SMS Messaging - SMPP
- [Vendor status page: https://status.bandwidth.com/incidents/hfdy010623fv](https://status.bandwidth.com/incidents/hfdy010623fv)
- [Company: Bandwidth](https://rewindex.com/company/bandwidth.md)

## Timeline of updates

- **investigating** 2026-10-22 18:31 UTC: Bandwidth teams are investigating an inbound messaging incident from Verizon and T-Mobile. These messages may not reach a Bandwidth subscriber due to an off network vendor incident.
- **resolved** 2026-10-22 20:40 UTC: This incident has been resolved.
- **postmortem** 2026-10-23 10:40 UTC: Bandwidth has concluded its investigation of this issue and determined that between 17:51 UTC on October 20 and 18:03 UTC on October 22, inbound SMS and MMS messages from T-Mobile and Verizon were not delivered to a limited set of Bandwidth telephone numbers. Due to the limited scope of impact, Bandwidth is closing this incident and this will be the extent of the information we will provide for this issue. If you have any questions, please contact us through the Bandwidth support portal. We are grateful you have entrusted Bandwidth as your communication partner and we are sorry if this issue resulted in any disruption to your services.

## Rewindex changes for this incident

- 2026-10-22 20:43 UTC: [Incident updated: Inbound Messaging - Verizon & T-Mobile](https://rewindex.com/change/rf6749afdc98341.md)
- 2026-10-23 10:43 UTC: [Incident updated: Inbound Messaging - Verizon & T-Mobile](https://rewindex.com/change/re5a863e46a7d29.md)

## Cite this

Status incident (vendor impact label: minor) posted by Bandwidth, started 2026-10-22 18:31 UTC, resolved after 2.1 h, 3 update(s); edited after publishing.

- Canonical URL: https://rewindex.com/company/bandwidth/incidents/hfdy010623fv
- Citation: Bandwidth, “Inbound Messaging - Verizon & T-Mobile” (2026-10-22 18:31 UTC). Archived by Rewindex: https://rewindex.com/company/bandwidth/incidents/hfdy010623fv (CC BY 4.0).
- Markdown link: `[Bandwidth: Inbound Messaging - Verizon & T-Mobile (2026-10-22)](https://rewindex.com/company/bandwidth/incidents/hfdy010623fv)`


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Canonical: https://rewindex.com/company/bandwidth/incidents/hfdy010623fv · Markdown: https://rewindex.com/company/bandwidth/incidents/hfdy010623fv.md · JSON: https://rewindex.com/api/v1/companies/bandwidth/incidents/hfdy010623fv · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T14:36:33.274Z