Bandwidth: Inbound MMS Incident
Timeline of updates
- resolved
For a brief period of time, some inbound MMS messages may not have been delivered as expected due to of off-network vendor condition. Teams are seeing expected delivery at this and consider this incident resolved.
- postmortem
Between 08:26 UTC and 08:55 UTC on October 7th, 2026, inbound MMS messaging was not delivered as expected for a subset of Bandwidth customers. Bandwidth has concluded its investigation of this issue and details can be found in the following Incident Report: [https://www.bandwidth.com/support/en/articles/17638097-20261007-messaging-us-inbound-mms-mo-from-infobip-via-mm7-10dlc-disruption.](https://www.bandwidth.com/support/en/articles/17638097-20261007-messaging-us-inbound-mms-mo-from-infobip-via-mm7-10dlc-disruption.) We are grateful you have entrusted Bandwidth as your communication partner and we are sorry if this issue resulted in any disruption to your services.
Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).