# Bandwidth: Inbound MMS Incident

- Impact (vendor’s label): none
- Status: postmortem
- Started: 2026-10-07 11:48 UTC · Resolved: 2026-10-07 11:48 UTC · Duration: 0 min
- Updates: 2
- [Vendor status page: https://stspg.io/qhwpnw7ljlkr](https://stspg.io/qhwpnw7ljlkr)
- [Company: Bandwidth](https://rewindex.com/company/bandwidth.md)

## Timeline of updates

- **resolved** 2026-10-07 11:48 UTC: For a brief period of time, some inbound MMS messages may not have been delivered as expected due to of off-network vendor condition. Teams are seeing expected delivery at this and consider this incident resolved.
- **postmortem** 2026-10-07 12:13 UTC: Between 08:26 UTC and 08:55 UTC on October 7th, 2026, inbound MMS messaging was not delivered as expected for a subset of Bandwidth customers.  Bandwidth has concluded its investigation of this issue and details can be found in the following Incident Report: \[https://www.bandwidth.com/support/en/articles/17638097-20261007-messaging-us-inbound-mms-mo-from-infobip-via-mm7-10dlc-disruption.\](https://www.bandwidth.com/support/en/articles/17638097-20261007-messaging-us-inbound-mms-mo-from-infobip-via-mm7-10dlc-disruption.)  We are grateful you have entrusted Bandwidth as your communication partner and we are sorry if this issue resulted in any disruption to your services.


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Canonical: https://rewindex.com/company/bandwidth/incidents/b7wkjwyby8sq · Markdown: https://rewindex.com/company/bandwidth/incidents/b7wkjwyby8sq.md · JSON: https://rewindex.com/api/v1/companies/bandwidth/incidents/b7wkjwyby8sq · Generated 2026-10-20T00:51:43.961Z