Bandwidth: Off-Net Port Activations
Affected components: Number Management Services - Number PortingNumber Porting
Timeline of updates
- identified
Bandwidth teams have identified that due to a vendor condition some off net port orders are not activating as expected.
- monitoring
Teams are observing expected port activation times and will monitor for stability.
- resolved
This incident has been resolved.
- postmortem
Between 12:40 UTC and 21:27 UTC on October 22, 2026, some off net port orders were not activating as expected due to a vendor condition.
Bandwidth is continuing to investigate this issue to identify all actions necessary to prevent this from recurring and will update this post with an Incident Report after investigations have concluded.
We are grateful you have entrusted Bandwidth as your communication partner and we are sorry if this issue resulted in any disruption to your services.
Changes Rewindex caught on this incident
- Major incident: Off-Net Port Activations
- Incident updated: Off-Net Port Activations
- Incident updated: Off-Net Port Activations
- Incident updated: Off-Net Port Activations
Archive proof
Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert. That proves these records existed by then and have not been changed since, by anyone, Rewindex included.
How the archive is checked, and what it cannot prove.
First version captured
In the 2026-10-22 checkpoint, timestamped by FreeTSA and DigiCert on . Record hash
2e6d663590882e1a…Version 2 captured
In the 2026-10-22 checkpoint, timestamped by FreeTSA and DigiCert on . Record hash
203064da2234625f…Version 3 captured
In the 2026-10-22 checkpoint, timestamped by FreeTSA and DigiCert on . Record hash
0111194ca57d06a3…Version 4 captured
In the 2026-10-23 checkpoint, timestamped by FreeTSA and DigiCert on . Record hash
cfd72880072a1077…
Impact, status and times are the vendor’s own, as last archived. View on status.bandwidth.com (opens in new tab).
Cite this
Status incident (vendor impact label: major) posted by Bandwidth, started 2026-10-22 14:59 UTC, resolved after 6.8 h, 4 update(s); edited after publishing.
- Title
- Off-Net Port Activations
- Vendor
- Bandwidth
- Date
- URL
- https://rewindex.com/company/bandwidth/incidents/5crhtqw18j46
Bandwidth profileRecent Bandwidth incidentsAll outages on October 22, 2026Bandwidth in October 2026MarkdownJSON