Bandwidth: Brussels Calling Incident
Timeline of updates
- resolved
For a brief period of time calls transversing across our Brussels Datacenter may have failed to complete as expected. We are currently observing expected network behavior and consider this incident resolved.
- postmortem
Bandwidth has concluded its investigation of this issue and determined that between 12:13 UTC and 12:37 UTC on October 3, 2026, Voice service for calls traversing the Brussels data center experienced intermittent dropped calls. Due to the limited scope of impact, Bandwidth is closing this incident and this will be the extent of the information we will provide for this issue. If you have any questions, please contact us through the Bandwidth support portal. We are grateful you have entrusted Bandwidth as your communication partner and we are sorry if this issue resulted in any disruption to your services.
Archive proof
Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert.
How the archive is checked, and what it cannot prove.
This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.
Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).