# Bandwidth: Brussels Calling Incident

- Impact (vendor’s label): none
- Status: postmortem
- Started: 2026-10-03 20:05 UTC · Resolved: 2026-10-03 20:00 UTC · Duration: -5 min
- Updates: 2
- [Vendor status page: https://stspg.io/2jvhj2kc06sv](https://stspg.io/2jvhj2kc06sv)
- [Company: Bandwidth](https://rewindex.com/company/bandwidth.md)

## Timeline of updates

- **resolved** 2026-10-03 20:00 UTC: For a brief period of time calls transversing across our Brussels Datacenter may have failed to complete as expected.  We are currently observing expected network behavior and consider this incident resolved.
- **postmortem** 2026-10-05 11:28 UTC: Bandwidth has concluded its investigation of this issue and determined that between 12:13 UTC and 12:37 UTC on October 3, 2026, Voice service for calls traversing the Brussels data center experienced intermittent dropped calls.  Due to the limited scope of impact, Bandwidth is closing this incident and this will be the extent of the information we will provide for this issue. If you have any questions, please contact us through the Bandwidth support portal.  We are grateful you have entrusted Bandwidth as your communication partner and we are sorry if this issue resulted in any disruption to your services.


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Canonical: https://rewindex.com/company/bandwidth/incidents/38gtrkyss3s2 · Markdown: https://rewindex.com/company/bandwidth/incidents/38gtrkyss3s2.md · JSON: https://rewindex.com/api/v1/companies/bandwidth/incidents/38gtrkyss3s2 · Generated 2026-10-20T00:49:31.285Z