Companies / Axiom / incidents

Axiom: Metrics query failures in US region

Impact: majorStatus: resolvedStarted 2026-10-15 12:21 UTCResolved 2026-10-15 13:15 UTC (54 min)2 updatesSource: status.axiom.co

Summary

Axiom reported a major outage affecting Metrics (MPL) queries in the US region, causing failed queries or unavailable metric data through the Axiom Console and API. It started at 2026-10-15 12:21 UTC and was resolved at 2026-10-15 13:15 UTC, lasting 54 min; Axiom reported deploying a fix but did not specify the cause.

Machine-written from the archived incident (Sol). Check the timeline before relying on it.

Affected components: Querying

Timeline of updates

identified2026-10-15 12:21 UTC
We are experiencing an issue affecting Metrics (MPL) queries in the US region. Customers may encounter failed queries or be unable to retrieve metric data through the Axiom Console and API. We have identified the cause and are deploying a fix to restore normal operation.
resolved2026-10-15 13:15 UTC
We've resolved the issue, we will improve the operational process to prevent the issue

Rewindex changes for this incident

Major incident: Metrics query failures in US region 2026-10-15 12:21 UTC

Impact, status and times are the vendor’s own, as last archived. View on status.axiom.co (opens in new tab). Axiom profile · Recent Axiom incidents · Markdown · JSON