# Axiom: Metrics query failures in US region

- Impact (vendor’s label): major
- Status: resolved
- Started: 2026-10-15 12:21 UTC · Resolved: 2026-10-15 13:15 UTC · Duration: 54 min
- Updates: 2 · Affected components: Querying
- [Vendor status page: https://status.axiom.co/incidents/01M4ZR5AAQ3QKEVYBDDEDZ4MXM](https://status.axiom.co/incidents/01M4ZR5AAQ3QKEVYBDDEDZ4MXM)
- [Company: Axiom](https://rewindex.com/company/axiom.md)

## Summary

Axiom reported a major outage affecting Metrics (MPL) queries in the US region, causing failed queries or unavailable metric data through the Axiom Console and API. It started at 2026-10-15 12:21 UTC and was resolved at 2026-10-15 13:15 UTC, lasting 54 min; Axiom reported deploying a fix but did not specify the cause. _(machine-written, sol)_
## Timeline of updates

- **identified** 2026-10-15 12:21 UTC: We are experiencing an issue affecting Metrics (MPL) queries in the US region. Customers may encounter failed queries or be unable to retrieve metric data through the Axiom Console and API. We have identified the cause and are deploying a fix to restore normal operation.
- **resolved** 2026-10-15 13:15 UTC: We've resolved the issue, we will improve the operational process to prevent the issue

## Rewindex changes for this incident

- 2026-10-15 12:21 UTC: [Major incident: Metrics query failures in US region](https://rewindex.com/change/ifd7648a7972d80.md)


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Canonical: https://rewindex.com/company/axiom/incidents/01M4ZR5AAQ3QKEVYBDDEDZ4MXM · Markdown: https://rewindex.com/company/axiom/incidents/01M4ZR5AAQ3QKEVYBDDEDZ4MXM.md · JSON: https://rewindex.com/api/v1/companies/axiom/incidents/01M4ZR5AAQ3QKEVYBDDEDZ4MXM · Generated 2026-10-18T10:45:15.834Z