Axiom: Metrics ingestion and query disruption
Axiom reported a major Metrics ingestion and query disruption starting 2026-10-15 10:59 UTC and lasting 55 min. Following an infrastructure change, /v1/metrics ingestion could fail or be delayed, and queries failed to discover recent metric data. Ingestion was reported restored at 2026-10-15 11:07 UTC; the query issue was confirmed fixed at 2026-10-15 11:54 UTC.
Machine-written from the archived incident (Sol). Check the timeline before relying on it.
Affected components: Ingest
Timeline of updates
- identified
We are investigating an issue affecting Metrics ingestion (using the /v1/metrics endpoint) and querying following an infrastructure change. Affected customers may experience failed or delayed metric ingestion, and recently ingested metrics may not appear in query results. We have identified the cause and are working to restore normal operation.
- resolved
We've fixed the problem and Metrics ingest is back to normal.
- resolved
The query service was also affected during the incident, it failed to discover recent metric data during this time window, and this is fixed now
Rewindex changes for this incident
- Major incident: Metrics ingestion and query disruption 2026-10-15 10:59 UTC
Impact, status and times are the vendor’s own, as last archived. View on status.axiom.co (opens in new tab). Axiom profile · Recent Axiom incidents · Markdown · JSON