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Anthropic: Elevated errors loading usage data on platform.claude.com

Impact: majorStatus: resolvedStarted Resolved (1.2 h)2 updatesSource: stspg.io (opens in new tab)
Summary

Anthropic reported major errors loading platform.claude.com Usage page and Admin API usage reports; Messages API requests were unaffected. Tracked from 2026-10-07 01:20 UTC until resolution at 2026-10-07 02:33 UTC (1 h 13 min), the incident’s resolution update specified errors from 00:00 UTC on October 7 to 01:40 UTC on October 7.

Machine-written from the archived incident (Sol). Check the timeline before relying on it.

Affected components: Claude Console (platform.claude.com)

Timeline of updates

  1. investigating

    We are investigating elevated errors loading usage data on the platform.claude.com Usage page and the Admin API usage report endpoint since 5 PM PT. Messages API requests are not affected. We will provide an update as soon as possible.

  2. resolved

    This incident has been resolved. From 17:00 PT on October 6 / 00:00 UTC on October 7 to 18:40 PT on October 6 / 01:40 UTC on October 7, many requests to load usage data on the platform.claude.com Usage page and the Admin API usage report returned errors.

Rewindex changes for this incident

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Anthropic profile · Recent Anthropic incidents · Markdown · JSON