Changes / Anthropic / Elevated errors loading usage data on platform.claude.com
Anthropic: Major incident: Elevated errors loading usage data on platform.claude.com
Summary
Anthropic reported major errors loading platform.claude.com Usage page and Admin API usage reports; Messages API requests were unaffected. Tracked from 2026-10-07 01:20 UTC until resolution at 2026-10-07 02:33 UTC (1 h 13 min), the incident’s resolution update specified errors from 00:00 UTC on October 7 to 01:40 UTC on October 7.
Machine-written from the diff below (Sol; type: incident outage). Check the diff before relying on it.
What changed
Before: not present
After: Elevated errors loading usage data on platform.claude.com
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After: major
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After: resolved
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After: 2026-10-07 01:20 UTC
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After: 2026-10-07 02:33 UTC
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After: Claude Console (platform.claude.com)
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After: We are investigating elevated errors loading usage data on the platform.claude.com Usage page and the Admin API usage report endpoint since 5 PM PT. Messages API requests are not affected. We will provide an update as soon as possible.
Before: not present
After: This incident has been resolved. From 17:00 PT on October 6 / 00:00 UTC on October 7 to 18:40 PT on October 6 / 01:40 UTC on October 7, many requests to load usage data on the platform.claude.com Usage page and the Admin API usage report returned errors.
First version of this incident archived by Rewindex. View the live incident.
History of this incident
| When (UTC) | Change | Kind |
|---|---|---|
| Major incident: Elevated errors loading usage data on platform.claude.com (this change) Anthropic reported major errors loading platform.claude.com Usage page and Admin API usage reports; Messages API requests were unaffected. Tracked from 2026-10-07 01:20 UTC until resolution at 2026-10-07 02:33 UTC (1 h 13 min), the incident’s resolution update specified errors from 00:00 UTC on October 7 to 01:40 UTC on October 7. | Major incident |
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