# Anthropic: Elevated errors loading usage data on platform.claude.com

- Impact (vendor’s label): major
- Status: resolved
- Started: 2026-10-07 01:20 UTC · Resolved: 2026-10-07 02:33 UTC · Duration: 1.2 h
- Updates: 2 · Affected components: Claude Console (platform.claude.com)
- [Vendor status page: https://stspg.io/scdhhnplc2jn](https://stspg.io/scdhhnplc2jn)
- [Company: Anthropic](https://rewindex.com/company/anthropic.md)

## Summary

Anthropic reported major errors loading platform.claude.com Usage page and Admin API usage reports; Messages API requests were unaffected. Tracked from 2026-10-07 01:20 UTC until resolution at 2026-10-07 02:33 UTC (1 h 13 min), the incident’s resolution update specified errors from 00:00 UTC on October 7 to 01:40 UTC on October 7. _(machine-written, sol)_
## Timeline of updates

- **investigating** 2026-10-07 01:20 UTC: We are investigating elevated errors loading usage data on the platform.claude.com Usage page and the Admin API usage report endpoint since 5 PM PT. Messages API requests are not affected. We will provide an update as soon as possible.
- **resolved** 2026-10-07 02:33 UTC: This incident has been resolved. From 17:00 PT on October 6 / 00:00 UTC on October 7 to 18:40 PT on October 6 / 01:40 UTC on October 7, many requests to load usage data on the platform.claude.com Usage page and the Admin API usage report returned errors.

## Rewindex changes for this incident

- 2026-10-07 01:20 UTC: [Major incident: Elevated errors loading usage data on platform.claude.com](https://rewindex.com/change/i9f4f5f73ad979a.md)


---
Canonical: https://rewindex.com/company/anthropic/incidents/wf2v8ms031sx · Markdown: https://rewindex.com/company/anthropic/incidents/wf2v8ms031sx.md · JSON: https://rewindex.com/api/v1/companies/anthropic/incidents/wf2v8ms031sx · Generated 2026-10-18T09:41:12.952Z