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Anthropic: Service disruption on Claude services

Impact: majorStatus: resolvedStarted Resolved (1.5 h)4 updatesSource: stspg.io (opens in new tab)
Summary

A major degradation affected Claude API (api.anthropic.com), Claude Code, and Claude Cowork. The incident started at 2026-08-14 20:30 UTC and was resolved at 2026-08-14 21:58 UTC (1 h 27 min); Anthropic reported customer impact from 20:14 to 20:38 UTC. A fix was deployed at 20:44 UTC, but no specific cause was disclosed.

Machine-written from the archived incident (Sol). Check the timeline before relying on it.

Affected components: Claude CoworkClaude API (api.anthropic.com)Claude Code

Timeline of updates

  1. investigating

    We are investigating reports of degraded performance affecting the Claude API, Claude Code, and Claude Cowork. We will provide an update as soon as possible.

  2. identified

    We have identified the cause of the issue affecting the Claude API, Claude Code, and Claude Cowork and are working on a fix. We will provide an update as soon as possible.

  3. monitoring

    A fix has been deployed for the issue affecting the Claude API, Claude Code, and Claude Cowork and we are monitoring for recovery.

  4. resolved

    The issue affecting the Claude API, Claude Code, and Claude Cowork has been resolved. Impact occurred from 20:14 to 20:38 UTC.

Rewindex changes for this incident

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Anthropic profile · Recent Anthropic incidents · Markdown · JSON