# Anthropic: Service disruption on Claude services

- Impact (vendor’s label): major
- Status: resolved
- Started: 2026-08-14 20:30 UTC · Resolved: 2026-08-14 21:58 UTC · Duration: 1.5 h
- Updates: 4 · Affected components: Claude Cowork, Claude API (api.anthropic.com), Claude Code
- [Vendor status page: https://stspg.io/wlcwm73lh5vb](https://stspg.io/wlcwm73lh5vb)
- [Company: Anthropic](https://rewindex.com/company/anthropic.md)

## Summary

A major degradation affected Claude API (api.anthropic.com), Claude Code, and Claude Cowork. The incident started at 2026-08-14 20:30 UTC and was resolved at 2026-08-14 21:58 UTC (1 h 27 min); Anthropic reported customer impact from 20:14 to 20:38 UTC. A fix was deployed at 20:44 UTC, but no specific cause was disclosed. _(machine-written, sol)_
## Timeline of updates

- **investigating** 2026-08-14 20:30 UTC: We are investigating reports of degraded performance affecting the Claude API, Claude Code, and Claude Cowork. We will provide an update as soon as possible.
- **identified** 2026-08-14 20:44 UTC: We have identified the cause of the issue affecting the Claude API, Claude Code, and Claude Cowork and are working on a fix. We will provide an update as soon as possible.
- **monitoring** 2026-08-14 20:44 UTC: A fix has been deployed for the issue affecting the Claude API, Claude Code, and Claude Cowork and we are monitoring for recovery.
- **resolved** 2026-08-14 21:58 UTC: The issue affecting the Claude API, Claude Code, and Claude Cowork has been resolved. Impact occurred from 20:14 to 20:38 UTC.

## Rewindex changes for this incident

- 2026-08-14 20:30 UTC: [Major incident: Service disruption on Claude services](https://rewindex.com/change/i5fcb0ba896e63f.md)


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Canonical: https://rewindex.com/company/anthropic/incidents/005ym4vzrq2w · Markdown: https://rewindex.com/company/anthropic/incidents/005ym4vzrq2w.md · JSON: https://rewindex.com/api/v1/companies/anthropic/incidents/005ym4vzrq2w · Generated 2026-10-18T10:42:12.577Z