Changes / Anthropic / Service disruption on Claude services

Anthropic: Major incident: Service disruption on Claude services

Summary

A major degradation affected Claude API (api.anthropic.com), Claude Code, and Claude Cowork. The incident started at 2026-08-14 20:30 UTC and was resolved at 2026-08-14 21:58 UTC (1 h 27 min); Anthropic reported customer impact from 20:14 to 20:38 UTC. A fix was deployed at 20:44 UTC, but no specific cause was disclosed.

Machine-written from the diff below (Sol; type: incident degradation). Check the diff before relying on it.

Major incidentLabel: degradation (model (Jev), 85%)Changed Detected Source: stspg.io

What changed

AddedTitle#1
Before: not present
After: Service disruption on Claude services
AddedImpact#2
Before: not present
After: major
AddedStatus#3
Before: not present
After: resolved
AddedStart time#4
Before: not present
After: 2026-08-14 20:30 UTC
AddedResolved time#5
Before: not present
After: 2026-08-14 21:58 UTC
AddedAffected components#6
Before: not present
After: Claude API (api.anthropic.com), Claude Code, Claude Cowork
AddedUpdateinvestigating#7
Before: not present
After: We are investigating reports of degraded performance affecting the Claude API, Claude Code, and Claude Cowork. We will provide an update as soon as possible.
AddedUpdateidentified#8
Before: not present
After: We have identified the cause of the issue affecting the Claude API, Claude Code, and Claude Cowork and are working on a fix. We will provide an update as soon as possible.
AddedUpdatemonitoring#9
Before: not present
After: A fix has been deployed for the issue affecting the Claude API, Claude Code, and Claude Cowork and we are monitoring for recovery.
AddedUpdateresolved#10
Before: not present
After: The issue affecting the Claude API, Claude Code, and Claude Cowork has been resolved. Impact occurred from 20:14 to 20:38 UTC.

First version of this incident archived by Rewindex. View the live incident.

History of this incident

When (UTC)ChangeKind
Major incident: Service disruption on Claude services (this change)
A major degradation affected Claude API (api.anthropic.com), Claude Code, and Claude Cowork. The incident started at 2026-08-14 20:30 UTC and was resolved at 2026-08-14 21:58 UTC (1 h 27 min); Anthropic reported customer impact from 20:14 to 20:38 UTC. A fix was deployed at 20:44 UTC, but no specific cause was disclosed.
Major incident

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