rewindex

CompaniesAkamaiIncidents

Akamai: Email Systems Widespread Outage

MinorStatus: investigatingeditedStarted Not resolved3 updateswww.akamaistatus.com (opens in new tab)

Affected components: Customer Service, Documentation and Community - EmailEmail

Timeline of updates

  1. investigating

    We are investigating an emerging issue with our email systems related to the Microsoft Outlook outage. We are actively working with our vendor and will provide another update within the next 30 minutes. In the meantime please reference the Global Support phone numbers on www.akamai.com or +1-617-444-4699 for assistance instead of the regular email request. We will soon be posting more details for customers and partners with a valid Control Center login at https://community.akamai.com/customers/s/group/0F90f000000DFgx/service-incident-notifications (opens in new tab). If you have questions or are experiencing an impact due to this issue, please use the Support Center on Akamai Community (https://community.akamai.com/customers/s/support (opens in new tab)), or Akamai Control Center, to contact Akamai Technical Support. Contact information is available at https://www.akamai.com/us/en/support/ (opens in new tab).

  2. investigating

    We are continuing to work with our third-party service provider to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700001esRIKCA2 (opens in new tab). We will provide an update as progress is made.

  3. investigating

    We are continuing to work with our third-party service provider to investigate this issue. We will provide an update as progress is made.

Changes Rewindex caught on this incident

Archive proof

Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert.

How the archive is checked, and what it cannot prove.

Rewindex captured this after the last checkpoint; the next run () commits it.

Impact, status and times are the vendor’s own, as last archived. View on www.akamaistatus.com (opens in new tab).

Cite this

Status incident (vendor impact label: minor) posted by Akamai, started 2026-11-12 20:59 UTC, not resolved, 3 update(s); edited after publishing.

Title
Email Systems Widespread Outage
Vendor
Akamai
Date
URL
https://rewindex.com/company/akamai/incidents/j6wjy0jkxgfq

Akamai profileRecent Akamai incidentsAll outages on November 12, 2026Akamai in November 2026MarkdownJSON