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Aircall: Errors saving E911 emergency location for some customers

Impact: minorStatus: resolvedStarted Resolved (20 min)2 updatesSource: stspg.io (opens in new tab)

Affected components: Aircall Dashboard - Numbers Management (Purchase, Porting, Compliance)Numbers Management (Purchase, Porting, Compliance)

Timeline of updates

  1. identified

    Some customers may experience issues setting or changing their registered E911 emergency location at this time. Our carrier partner has identified a problem with their system that is causing this problem and they are currently working on a fix.

  2. resolved

    Our partner carrier has fully resolved the issue and service is back to normal at this time

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Aircall profile · Recent Aircall incidents · Markdown · JSON