# Aircall: Errors saving E911 emergency location for some customers

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2026-07-15 15:43 UTC · Resolved: 2026-07-15 16:03 UTC · Duration: 20 min
- Updates: 2 · Affected components: Aircall Dashboard - Numbers Management (Purchase, Porting, Compliance), Numbers Management (Purchase, Porting, Compliance)
- [Vendor status page: https://stspg.io/m5lh71g0p9fv](https://stspg.io/m5lh71g0p9fv)
- [Company: Aircall](https://rewindex.com/company/aircall.md)

## Timeline of updates

- **identified** 2026-07-15 15:43 UTC: Some customers may experience issues setting or changing their registered E911 emergency location at this time.  Our carrier partner has identified a problem with their system that is causing this problem and they are currently working on a fix.
- **resolved** 2026-07-15 16:03 UTC: Our partner carrier has fully resolved the issue and service is back to normal at this time


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Canonical: https://rewindex.com/company/aircall/incidents/ylh5bqrgjvys · Markdown: https://rewindex.com/company/aircall/incidents/ylh5bqrgjvys.md · JSON: https://rewindex.com/api/v1/companies/aircall/incidents/ylh5bqrgjvys · Generated 2026-10-19T01:59:45.016Z