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Aircall: Dashboard Performance Issues

Affected components: Aircall Dashboard - Conversation CenterConversation Center

Timeline of updates

1. investigating2026-06-04 07:04 UTC

   We are currently investigating an issue with the Dashboard freezing or crashing when accessing call recordings.

2. monitoring2026-06-04 07:22 UTC

   A fix has been implemented, and we are noticing significant improvements in Dashboard loading time.

3. resolved2026-06-04 07:49 UTC

   The error loading recordings and insights has been fully resolved, and the Dashboard is performing normally.

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Aircall profile · Recent Aircall incidents · Markdown · JSON