# Aircall: Dashboard Performance Issues

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2026-06-04 07:04 UTC · Resolved: 2026-06-04 07:49 UTC · Duration: 45 min
- Updates: 3 · Affected components: Aircall Dashboard - Conversation Center, Conversation Center
- [Vendor status page: https://stspg.io/r74mj71hpmkq](https://stspg.io/r74mj71hpmkq)
- [Company: Aircall](https://rewindex.com/company/aircall.md)

## Timeline of updates

- **investigating** 2026-06-04 07:04 UTC: We are currently investigating an issue with the Dashboard freezing or crashing when accessing call recordings.
- **monitoring** 2026-06-04 07:22 UTC: A fix has been implemented, and we are noticing significant improvements in Dashboard loading time.
- **resolved** 2026-06-04 07:49 UTC: The error loading recordings and insights has been fully resolved, and the Dashboard is performing normally.


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Canonical: https://rewindex.com/company/aircall/incidents/vq9hfx3y4rm3 · Markdown: https://rewindex.com/company/aircall/incidents/vq9hfx3y4rm3.md · JSON: https://rewindex.com/api/v1/companies/aircall/incidents/vq9hfx3y4rm3 · Generated 2026-10-19T01:59:16.479Z