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Aircall: SMS and MMS delivery issues

Impact: minorStatus: resolvedStarted Resolved (1.4 h)3 updatesSource: stspg.io (opens in new tab)

Affected components: Inbound Messaging (SMS/MMS)Network - Inbound Messaging (SMS/MMS)

Timeline of updates

  1. investigating

    We are presently investigating an issue with SMS and MMS delivery with one of our carriers. Some customers may experience delivery delays or MMS messages not arriving.

  2. monitoring

    We are no longer seeing SMS and MMS errors at this time but will continue to monitor the situation

  3. resolved

    This incident has been resolved.

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Aircall profile · Recent Aircall incidents · Markdown · JSON