# Aircall: SMS and MMS delivery issues

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2026-02-13 20:32 UTC · Resolved: 2026-02-13 21:58 UTC · Duration: 1.4 h
- Updates: 3 · Affected components: Inbound Messaging (SMS/MMS), Network - Inbound Messaging (SMS/MMS)
- [Vendor status page: https://stspg.io/m307bjtp3vy4](https://stspg.io/m307bjtp3vy4)
- [Company: Aircall](https://rewindex.com/company/aircall.md)

## Timeline of updates

- **investigating** 2026-02-13 20:32 UTC: We are presently investigating an issue with SMS and MMS delivery with one of our carriers.  Some customers may experience delivery delays or MMS messages not arriving.
- **monitoring** 2026-02-13 21:11 UTC: We are no longer seeing SMS and MMS errors at this time but will continue to monitor the situation
- **resolved** 2026-02-13 21:58 UTC: This incident has been resolved.


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Canonical: https://rewindex.com/company/aircall/incidents/t8vtvwmvvcj1 · Markdown: https://rewindex.com/company/aircall/incidents/t8vtvwmvvcj1.md · JSON: https://rewindex.com/api/v1/companies/aircall/incidents/t8vtvwmvvcj1 · Generated 2026-10-18T09:55:11.496Z