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Aircall: Delay logging call/activity events to integrations

Affected components: Integrations & APIs - Zendesk IntegrationZendesk IntegrationIntegrations & APIs - Other IntegrationsOther IntegrationsIntegrations & APIs - Salesforce IntegrationSalesforce IntegrationHubspot IntegrationIntegrations & APIs - Hubspot Integration

Timeline of updates

1. investigating2026-07-17 11:45 UTC

   We are currently investigating a delay in activity logging for integrations, where call/activity events are not being reflected in connected systems within the expected timeframe. The team is actively looking into the root cause. Updates will follow as more information becomes available.

2. identified2026-07-17 12:18 UTC

   We have identified the root cause of the delay in activity logging for integrations. A fix is currently being applied. We will confirm once activities are being logged within normal timeframes and provide a final update at that point.

3. resolved2026-07-17 14:51 UTC

   Our engineering team has resolved the issue with delayed logging to integrations.

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Aircall profile · Recent Aircall incidents · Markdown · JSON