# Aircall: Delay logging call/activity events to integrations

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2026-07-17 11:45 UTC · Resolved: 2026-07-17 14:51 UTC · Duration: 3.1 h
- Updates: 3 · Affected components: Integrations & APIs - Zendesk Integration, Zendesk Integration, Integrations & APIs - Other Integrations, Other Integrations, Integrations & APIs - Salesforce Integration, Salesforce Integration, Hubspot Integration, Integrations & APIs - Hubspot Integration
- [Vendor status page: https://stspg.io/wcj6rhkprr4p](https://stspg.io/wcj6rhkprr4p)
- [Company: Aircall](https://rewindex.com/company/aircall.md)

## Timeline of updates

- **investigating** 2026-07-17 11:45 UTC: We are currently investigating a delay in activity logging for integrations, where call/activity events are not being reflected in connected systems within the expected timeframe. The team is actively looking into the root cause. Updates will follow as more information becomes available.
- **identified** 2026-07-17 12:18 UTC: We have identified the root cause of the delay in activity logging for integrations. A fix is currently being applied. We will confirm once activities are being logged within normal timeframes and provide a final update at that point.
- **resolved** 2026-07-17 14:51 UTC: Our engineering team has resolved the issue with delayed logging to integrations.


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Canonical: https://rewindex.com/company/aircall/incidents/t4z3gtwmzdjg · Markdown: https://rewindex.com/company/aircall/incidents/t4z3gtwmzdjg.md · JSON: https://rewindex.com/api/v1/companies/aircall/incidents/t4z3gtwmzdjg · Generated 2026-10-18T11:46:08.611Z