Companies / Aircall / incidents

Aircall: Issue on inbound/outbound calls

Impact: noneStatus: resolvedStarted Resolved (2.0 h)4 updatesSource: stspg.io (opens in new tab)

Affected components: Aircall Apps - Aircall Mobile App (iOS)Aircall Mobile App (iOS)Outbound CallsVoice — Calling - Outbound CallsInbound CallsVoice — Calling - Inbound CallsAircall Apps - Aircall Workspace (Desktop)Aircall Workspace (Desktop)Aircall Apps - Aircall Mobile App (Android)Aircall Mobile App (Android)Aircall Apps - Aircall Chrome ExtensionAircall Chrome ExtensionAircall Apps - Aircall Workspace (Web)Aircall Workspace (Web)

Timeline of updates

  1. investigating

    We are experiencing issues with Inbound/Outbound call actions on the Aircall App. Our team is working on this to fix the situation. We will be updating this status page to keep you informed of the resolution progress.

  2. monitoring

    We have implemented a fix, and you should now be able to action calls on the Aircall app. We will continue to monitor and provide another update as soon as more information becomes available.

  3. monitoring

    We are continuing to monitor for any further issues.

  4. resolved

    This incident is resolved. Inbound/outbound call actions on the Aircall app are fully functional.

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Aircall profile · Recent Aircall incidents · Markdown · JSON