# Aircall: Issue on inbound/outbound calls

- Impact (vendor’s label): none
- Status: resolved
- Started: 2026-05-15 05:15 UTC · Resolved: 2026-05-15 07:16 UTC · Duration: 2.0 h
- Updates: 4 · Affected components: Aircall Apps - Aircall Mobile App (iOS), Aircall Mobile App (iOS), Outbound Calls, Voice — Calling - Outbound Calls, Inbound Calls, Voice — Calling - Inbound Calls, Aircall Apps - Aircall Workspace (Desktop), Aircall Workspace (Desktop), Aircall Apps - Aircall Mobile App (Android), Aircall Mobile App (Android), Aircall Apps - Aircall Chrome Extension, Aircall Chrome Extension, Aircall Apps - Aircall Workspace (Web), Aircall Workspace (Web)
- [Vendor status page: https://stspg.io/qfr1sh8b465w](https://stspg.io/qfr1sh8b465w)
- [Company: Aircall](https://rewindex.com/company/aircall.md)

## Timeline of updates

- **investigating** 2026-05-15 05:15 UTC: We are experiencing issues with Inbound/Outbound call actions on the Aircall App. Our team is working on this to fix the situation. We will be updating this status page to keep you informed of the resolution progress.
- **monitoring** 2026-05-15 06:40 UTC: We have implemented a fix, and you should now be able to action calls on the Aircall app. We will continue to monitor and provide another update as soon as more information becomes available.
- **monitoring** 2026-05-15 07:12 UTC: We are continuing to monitor for any further issues.
- **resolved** 2026-05-15 07:16 UTC: This incident is resolved. Inbound/outbound call actions on the Aircall app are fully functional.


---
Canonical: https://rewindex.com/company/aircall/incidents/t48kpyslym7s · Markdown: https://rewindex.com/company/aircall/incidents/t48kpyslym7s.md · JSON: https://rewindex.com/api/v1/companies/aircall/incidents/t48kpyslym7s · Generated 2026-10-18T10:40:55.434Z