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Aircall: Issues with phone calls impacting Mexico phone numbers

Impact: minorStatus: resolvedStarted Resolved (49 min)3 updatesSource: stspg.io (opens in new tab)

Affected components: Outbound CallsVoice — Calling - Outbound CallsInbound CallsVoice — Calling - Inbound Calls

Timeline of updates

  1. investigating

    We are currently investigating an issue with Mexico phone numbers.

  2. monitoring

    The issue seems to be subscribed to a local carrier or local network and has returned to regular service. We continue to monitor the situation to ensure voice service remains stable.

  3. resolved

    Voice service for Mexico phone numbers has been fully restored. The issue was isolated to a local carrier, which has since returned to normal operation.

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Aircall profile · Recent Aircall incidents · Markdown · JSON