Companies / Aircall / incidents

Aircall: Delayed MMS delivery confirmation for some customers

Affected components: Messaging - Outbound Messaging (SMS/MMS)Outbound Messaging (SMS/MMS)

Timeline of updates

1. investigating2026-09-01 18:43 UTC

   Our monitoring systems have detected a potential issue with MMS messages delayed delivery. We will update this page with more information when possible

2. investigating2026-09-01 18:45 UTC

   We are continuing to investigate this issue.

3. monitoring2026-09-01 19:02 UTC

   Thus far we have not detected any direct impact to our customers, but we will continue to monitor

4. resolved2026-09-01 19:27 UTC

   We still have not seen any direct impact to customers, so this incident is resolved

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Aircall profile · Recent Aircall incidents · Markdown · JSON