# Aircall: Delayed MMS delivery confirmation for some customers

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2026-09-01 18:43 UTC · Resolved: 2026-09-01 19:27 UTC · Duration: 44 min
- Updates: 4 · Affected components: Messaging - Outbound Messaging (SMS/MMS), Outbound Messaging (SMS/MMS)
- [Vendor status page: https://stspg.io/m8q17xm1njv2](https://stspg.io/m8q17xm1njv2)
- [Company: Aircall](https://rewindex.com/company/aircall.md)

## Timeline of updates

- **investigating** 2026-09-01 18:43 UTC: Our monitoring systems have detected a potential issue with MMS messages delayed delivery.  We will update this page with more information when possible
- **investigating** 2026-09-01 18:45 UTC: We are continuing to investigate this issue.
- **monitoring** 2026-09-01 19:02 UTC: Thus far we have not detected any direct impact to our customers, but we will continue to monitor
- **resolved** 2026-09-01 19:27 UTC: We still have not seen any direct impact to customers, so this incident is resolved


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Canonical: https://rewindex.com/company/aircall/incidents/pb3cn6v5fvm4 · Markdown: https://rewindex.com/company/aircall/incidents/pb3cn6v5fvm4.md · JSON: https://rewindex.com/api/v1/companies/aircall/incidents/pb3cn6v5fvm4 · Generated 2026-10-18T12:22:23.652Z