Aircall: SMS Delivery Delays in France and Spain

Impact: minorStatus: resolvedStarted 2026-06-10 06:52 UTCResolved 2026-06-10 11:05 UTC (4.2 h)7 updatesSource: stspg.io

Affected components: Messaging - Outbound Messaging (SMS/MMS)Outbound Messaging (SMS/MMS)Inbound Messaging (SMS/MMS)Messaging - Inbound Messaging (SMS/MMS)

Timeline of updates

investigating2026-06-10 06:52 UTC
We are currently investigating delays affecting SMS delivery in France. Messages may take longer than usual to be delivered. We are working to identify the cause and restore normal delivery times. Further updates will follow as we learn more.
investigating2026-06-10 06:58 UTC
We are continuing to investigate this issue.
investigating2026-06-10 08:13 UTC
We are continuing to investigate the issue. Further updates to follow as we learn more.
investigating2026-06-10 09:14 UTC
We are continuing to investigate this issue. Some messages are not delivered for France and Spain numbers.
identified2026-06-10 10:30 UTC
The issue has been identified and a fix is being implemented.
monitoring2026-06-10 10:42 UTC
A fix has been implemented and we are monitoring the results.
resolved2026-06-10 11:05 UTC
Messages are being processed normally now.

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Aircall profile · Recent Aircall incidents · Markdown · JSON