Aircall: Delays / Intermittent errors with inbound calls connections
Timeline of updates
- resolved
Between 00:00 UTC and 00:30 UTC, our infrastructure's provider experienced a major issue leading to delays and errors on inbound calls' connections. Unfortunately in the followup of this issue, some calls' states haven't been properly synced and led to minor issues for some users unable to receive inbound calls. This is now fixed but if you are still experiencing these symptoms, feel free to contact our support team via support@aircall.io.
From Aircall’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.
Impact, status and times are the vendor’s own, as last archived. View on status.aircall.io (opens in new tab).
Cite this
Status incident (vendor impact label: minor) posted by Aircall, started 2020-04-28 00:41 UTC, resolved after 2.5 h, 1 update(s).
- Title
- Delays / Intermittent errors with inbound calls connections
- Vendor
- Aircall
- Date
- URL
- https://rewindex.com/company/aircall/incidents/kw2m5rj20rfc
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