# Aircall: Delays / Intermittent errors with inbound calls connections

> Aircall status incident “Delays / Intermittent errors with inbound calls connections” on 2020-04-28: impact minor (vendor’s label), 2.5 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/aircall/incidents/kw2m5rj20rfc
Last updated: 2020-04-28T03:11:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2020-04-28 00:41 UTC · Resolved: 2020-04-28 03:11 UTC · Duration: 2.5 h
- Updates: 1
- [Vendor status page: https://status.aircall.io/incidents/kw2m5rj20rfc](https://status.aircall.io/incidents/kw2m5rj20rfc)
- [Company: Aircall](https://rewindex.com/company/aircall.md)

## Timeline of updates

- **resolved** 2020-04-28 03:11 UTC: Between 00:00 UTC and 00:30 UTC, our infrastructure's provider experienced a major issue leading to delays and errors on inbound calls' connections. Unfortunately in the followup of this issue, some calls' states haven't been properly synced and led to minor issues for some users unable to receive inbound calls. This is now fixed but if you are still experiencing these symptoms, feel free to contact our support team via support@aircall.io.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Aircall, started 2020-04-28 00:41 UTC, resolved after 2.5 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/aircall/incidents/kw2m5rj20rfc
- Citation: Aircall, “Delays / Intermittent errors with inbound calls connections” (2020-04-28 00:41 UTC). Archived by Rewindex: https://rewindex.com/company/aircall/incidents/kw2m5rj20rfc (CC BY 4.0).
- Markdown link: `[Aircall: Delays / Intermittent errors with inbound calls connections (2020-04-28)](https://rewindex.com/company/aircall/incidents/kw2m5rj20rfc)`


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Canonical: https://rewindex.com/company/aircall/incidents/kw2m5rj20rfc · Markdown: https://rewindex.com/company/aircall/incidents/kw2m5rj20rfc.md · JSON: https://rewindex.com/api/v1/companies/aircall/incidents/kw2m5rj20rfc · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T16:47:38.375Z