Search

Companies / Aircall / incidents

Aircall: Calls dropping and quality issues

Impact: minorStatus: resolvedStarted Resolved (1.8 h)4 updatesSource: stspg.io (opens in new tab)

Affected components: Network - Outbound CallsOutbound CallsInbound CallsNetwork - Inbound Calls

Timeline of updates

  1. investigating

    We are investigating reports of some calls dropping and some facing quality issues

  2. identified

    We have identified the issue as coming from one of our Telco providers.

  3. monitoring

    Our telco partner has advised that the issue should be resolved. We are monitoring the results

  4. resolved

    This incident has been resolved.

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Aircall profile · Recent Aircall incidents · Markdown · JSON