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CompaniesAircallMonthly reportsDecember 2021

Aircall in December 2021: incidents, uptime and changes

10incidents posted
2labelled major or critical
99.48%free of major/critical
97.55%free of any incident
0price changes
0notable page changes

Vendor-reported outage time 3 h 51 min, incident time 18 h 12 min. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.

By vendor label: Major 2 · Minor 7 · No impact listed 1

Major and critical incidents 2

IncidentImpactStartedDurationStatusDay
Connection issuesMajor49 minresolved12-15
Call connection issuesMajor3.0 hresolved12-15

Other incidents 8

IncidentImpactStartedDurationStatusDay
Aircall Dashboard: Analytics+ & Monitoring IssuesMinor3.4 hresolved12-03
Call connectivity issuesMinor3.5 hresolved12-08
Login issues - Desktop applicationMinor1.3 hresolved12-09
Call connectivity issuesMinor2.4 hresolved12-09
Call connection issuesMinor1.7 hresolved12-10
Access issuesMinor46 minresolved12-14
Real-time notifications issuesMinor1.3 hresolved12-17
Reachability Issues On Inbound Calls In LuxembourgNo impact listed33 minresolved12-30

Cite this

Aircall posted 10 status incidents in December 2021 (2 major or critical); 0 price changes and 0 notable page changes observed.

Title
Aircall in December 2021
Vendor
Aircall
Date
URL
https://rewindex.com/company/aircall/2021/12

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