CompaniesActiveCampaignIncidents
ActiveCampaign: SEV3 - [APAC] Delays in campaign sending due to an elevated queue
Affected components: APAC Region - CampaignsCampaigns
Timeline of updates
- identified
scaling up the campaign sending crontabulpous instances to provide relief to elevated queue
- monitoring
APAC queue was scaled 4x. the queue depth and errors seems to be dropping for both identified accounts
- resolved
This incident has been resolved.
Archive proof
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How the archive is checked, and what it cannot prove.
First version captured
In the 2026-10-17 checkpoint, timestamped by FreeTSA and DigiCert on . Record hash
5e976dc5a98ad692…
Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).
Cite this
Status incident (vendor impact label: minor) posted by ActiveCampaign, started 2026-01-05 00:19 UTC, resolved after 32 min, 3 update(s).
- Title
- SEV3 - [APAC] Delays in campaign sending due to an elevated queue
- Vendor
- ActiveCampaign
- Date
- URL
- https://rewindex.com/company/activecampaign/incidents/gvhcykcjc5zr
ActiveCampaign profileRecent ActiveCampaign incidentsAll outages on January 5, 2026ActiveCampaign in January 2026MarkdownJSON