# ActiveCampaign: SEV3 - [APAC] Delays in campaign sending due to an elevated queue

> ActiveCampaign status incident “SEV3 - [APAC] Delays in campaign sending due to an elevated queue” on 2026-01-05: impact minor (vendor’s label), 32 min, 3 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/activecampaign/incidents/gvhcykcjc5zr
Last updated: 2026-01-05T00:51:44Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2026-01-05 00:19 UTC · Resolved: 2026-01-05 00:51 UTC · Duration: 32 min
- Updates: 3 · Affected components: APAC Region - Campaigns, Campaigns
- [Vendor status page: https://stspg.io/pdck73p8qjyl](https://stspg.io/pdck73p8qjyl)
- [Company: ActiveCampaign](https://rewindex.com/company/activecampaign.md)

## Timeline of updates

- **identified** 2026-01-05 00:19 UTC: scaling up the campaign sending crontabulpous instances to provide relief to elevated queue
- **monitoring** 2026-01-05 00:43 UTC: APAC queue was scaled 4x.  the queue depth and errors seems to be dropping for both identified accounts
- **resolved** 2026-01-05 00:51 UTC: This incident has been resolved.

## Cite this

Status incident (vendor impact label: minor) posted by ActiveCampaign, started 2026-01-05 00:19 UTC, resolved after 32 min, 3 update(s).

- Canonical URL: https://rewindex.com/company/activecampaign/incidents/gvhcykcjc5zr
- Citation: ActiveCampaign, “SEV3 - [APAC] Delays in campaign sending due to an elevated queue” (2026-01-05 00:19 UTC). Archived by Rewindex: https://rewindex.com/company/activecampaign/incidents/gvhcykcjc5zr (CC BY 4.0).
- Markdown link: `[ActiveCampaign: SEV3 - APAC Delays in campaign sending due to an elevated queue (2026-01-05)](https://rewindex.com/company/activecampaign/incidents/gvhcykcjc5zr)`


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Canonical: https://rewindex.com/company/activecampaign/incidents/gvhcykcjc5zr · Markdown: https://rewindex.com/company/activecampaign/incidents/gvhcykcjc5zr.md · JSON: https://rewindex.com/api/v1/companies/activecampaign/incidents/gvhcykcjc5zr · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T16:44:32.362Z