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ActiveCampaign: Service Disruption

No impact listedStatus: resolvedStarted Resolved (0 min)1 updatestatus.activecampaign.com (opens in new tab)

Timeline of updates

  1. resolved

    From ~20:00-20:30 PM UTC, several ActiveCampaign services experienced a disruption. Services impacted included Conversations, Custom Fields, Web Personalization, and Segments. Calls made to these services during this time resulted in errors. The issue has been resolved and any calls to these services can now be retried.

From ActiveCampaign’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.

Archive proof

Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert.

How the archive is checked, and what it cannot prove.

This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.

Impact, status and times are the vendor’s own, as last archived. View on status.activecampaign.com (opens in new tab).

Cite this

Status incident (vendor impact label: none) posted by ActiveCampaign, started 2021-01-04 20:49 UTC, resolved after 0 min, 1 update(s).

Title
Service Disruption
Vendor
ActiveCampaign
Date
URL
https://rewindex.com/company/activecampaign/incidents/fdbxxvrp7r17

ActiveCampaign profileRecent ActiveCampaign incidentsAll outages on January 4, 2021ActiveCampaign in January 2021MarkdownJSON