# ActiveCampaign: Service Disruption

> ActiveCampaign status incident “Service Disruption” on 2021-01-04: impact none (vendor’s label), 0 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/activecampaign/incidents/fdbxxvrp7r17
Last updated: 2021-01-04T20:49:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2021-01-04 20:49 UTC · Resolved: 2021-01-04 20:49 UTC · Duration: 0 min
- Updates: 1
- [Vendor status page: https://status.activecampaign.com/incidents/fdbxxvrp7r17](https://status.activecampaign.com/incidents/fdbxxvrp7r17)
- [Company: ActiveCampaign](https://rewindex.com/company/activecampaign.md)

## Timeline of updates

- **resolved** 2021-01-04 20:49 UTC: From ~20:00-20:30 PM UTC, several ActiveCampaign services experienced a disruption. Services impacted included Conversations, Custom Fields, Web Personalization, and Segments. Calls made to these services during this time resulted in errors. The issue has been resolved and any calls to these services can now be retried.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by ActiveCampaign, started 2021-01-04 20:49 UTC, resolved after 0 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/activecampaign/incidents/fdbxxvrp7r17
- Citation: ActiveCampaign, “Service Disruption” (2021-01-04 20:49 UTC). Archived by Rewindex: https://rewindex.com/company/activecampaign/incidents/fdbxxvrp7r17 (CC BY 4.0).
- Markdown link: `[ActiveCampaign: Service Disruption (2021-01-04)](https://rewindex.com/company/activecampaign/incidents/fdbxxvrp7r17)`


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Canonical: https://rewindex.com/company/activecampaign/incidents/fdbxxvrp7r17 · Markdown: https://rewindex.com/company/activecampaign/incidents/fdbxxvrp7r17.md · JSON: https://rewindex.com/api/v1/companies/activecampaign/incidents/fdbxxvrp7r17 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T19:29:49.116Z