CompaniesActiveCampaignIncidents
ActiveCampaign: High error rate on US region
Affected components: ARC & ARC ServicesUS Region - ARC & ARC ServicesCRMUS Region - CRMCustom ReportsUS Region - Custom ReportsCampaignsUS Region - CampaignsUS Region - Web PersonalizationWeb PersonalizationUS Region - WebhooksWebhooksAPI AvailabilityUS Region - API AvailabilityIntegrationsUS Region - IntegrationsCustom ObjectsUS Region - Custom ObjectsAutomationsUS Region - AutomationsPlatform AvailabilityUS Region - Platform AvailabilityConversationsUS Region - ConversationsE-commerceUS Region - E-commerce
Timeline of updates
- monitoring
Engineers are responding to a high error rate currently impacting the Hosted Legacy API, resulting in failed Web API requests.
To restore full functionality, Engineers reverted the platform to the previous stable version. - resolved
This incident was resolved about 1:29pm CT. No further impact has been observed.
Archive proof
Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert. That proves this record existed by then and has not been changed since, by anyone, Rewindex included.
How the archive is checked, and what it cannot prove.
First version captured
In the 2026-10-17 checkpoint, timestamped by FreeTSA and DigiCert on . Record hash
8e974149764e2698…
Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).
Cite this
Status incident (vendor impact label: none) posted by ActiveCampaign, started 2026-06-01 14:07 UTC, resolved after 7.4 h, 2 update(s).
- Title
- High error rate on US region
- Vendor
- ActiveCampaign
- Date
- URL
- https://rewindex.com/company/activecampaign/incidents/cf80h9slmhrb
ActiveCampaign profileRecent ActiveCampaign incidentsAll outages on June 1, 2026ActiveCampaign in June 2026MarkdownJSON