# ActiveCampaign: High error rate on US region

> ActiveCampaign status incident “High error rate on US region” on 2026-06-01: impact none (vendor’s label), 7.4 h, 2 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/activecampaign/incidents/cf80h9slmhrb
Last updated: 2026-06-01T21:29:10Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2026-06-01 14:07 UTC · Resolved: 2026-06-01 21:29 UTC · Duration: 7.4 h
- Updates: 2 · Affected components: ARC & ARC Services, US Region - ARC & ARC Services, CRM, US Region - CRM, Custom Reports, US Region - Custom Reports, Campaigns, US Region - Campaigns, US Region - Web Personalization, Web Personalization, US Region - Webhooks, Webhooks, API Availability, US Region - API Availability, Integrations, US Region - Integrations, Custom Objects, US Region - Custom Objects, Automations, US Region - Automations, Platform Availability, US Region - Platform Availability, Conversations, US Region - Conversations, E-commerce, US Region - E-commerce
- [Vendor status page: https://stspg.io/x1y2ntbgxc0f](https://stspg.io/x1y2ntbgxc0f)
- [Company: ActiveCampaign](https://rewindex.com/company/activecampaign.md)

## Timeline of updates

- **monitoring** 2026-06-01 14:07 UTC: Engineers are responding to a high error rate currently impacting the Hosted Legacy API, resulting in failed Web API requests. To restore full functionality, Engineers reverted the platform to the previous stable version.
- **resolved** 2026-06-01 21:29 UTC: This incident was resolved about 1:29pm CT. No further impact has been observed.

## Cite this

Status incident (vendor impact label: none) posted by ActiveCampaign, started 2026-06-01 14:07 UTC, resolved after 7.4 h, 2 update(s).

- Canonical URL: https://rewindex.com/company/activecampaign/incidents/cf80h9slmhrb
- Citation: ActiveCampaign, “High error rate on US region” (2026-06-01 14:07 UTC). Archived by Rewindex: https://rewindex.com/company/activecampaign/incidents/cf80h9slmhrb (CC BY 4.0).
- Markdown link: `[ActiveCampaign: High error rate on US region (2026-06-01)](https://rewindex.com/company/activecampaign/incidents/cf80h9slmhrb)`


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Canonical: https://rewindex.com/company/activecampaign/incidents/cf80h9slmhrb · Markdown: https://rewindex.com/company/activecampaign/incidents/cf80h9slmhrb.md · JSON: https://rewindex.com/api/v1/companies/activecampaign/incidents/cf80h9slmhrb · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T15:33:40.212Z