CompaniesActiveCampaignIncidents
ActiveCampaign: Authentication keys rejected for some API calls
Timeline of updates
- resolved
Engineers identified an issue where API calls using a legacy format for key authentication were rejected when support for this format was removed. This functionality has been restored
From ActiveCampaign’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
Archive proof
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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.
Impact, status and times are the vendor’s own, as last archived. View on status.activecampaign.com (opens in new tab).
Cite this
Status incident (vendor impact label: none) posted by ActiveCampaign, started 2023-08-23 19:30 UTC, resolved after 0 min, 1 update(s).
- Title
- Authentication keys rejected for some API calls
- Vendor
- ActiveCampaign
- Date
- URL
- https://rewindex.com/company/activecampaign/incidents/5g5ysdndgbvx
ActiveCampaign profileRecent ActiveCampaign incidentsAll outages on August 23, 2023ActiveCampaign in August 2023MarkdownJSON