ActiveCampaign change history: Engineers are actively investigating reports of partners being unable to login to their partner portal

ActiveCampaign reported a major outage preventing partners from logging into the partner portal, affecting ARC & ARC Services in APAC, EU and US regions. It started at 2025-11-05 10:59 UTC and was resolved at 2025-11-05 13:24 UTC, lasting 2 h 24 min. Engineers applied a fix and confirmed resolution; the root cause was not specified.